The Family Closet

Clothing & Consignment Sales 

Hi friends! My name is Amy Poteat Kennedy and this is my wonderful husband, Michael! We are the owners of The Family Closet Consignment Shop in West Hamlin, WV!


I hope you are anxious to get info on the shop and see all we have to offer, but let's get to know one another first! In 2012, we moved from North Carolina to West Virginia. My husband was stationed in Charleston at the Air Force base. Soooo, we opened a tiny little consignment shop in Hamlin, WV. It wasn't long before larger store became available. That is the store we worked out of for the past 10 years at the plaza in Hamlin. We absolutely loved it there! Recently, in September 2022, we relocated to West Hamlin, WV, only 7 miles away from the previous location. The move has been a blessing, and we are doing wonderfully! My family and I moved back to North Carolina after my husband's retirement from the service almost 4 years ago. We travel back and forth to West Virginia every 2 to 4 weeks to complete consignment logs and to tag all of your amazing consignment! If we do not personally get to greet you at the store, we are missing out, but we are working diligently behind the scenes! We appreciate you so very much and are sincerely grateful to be a part of this growing and humble community! We cannot wait to see you at The Family Closet!  


Heyyyyy! I'm Toni Lucas - the best employee on planet earth. Honestly though - we cannot say enough about this girl! She has been with The Family Closet for many years. We literally could not function without her. Unless she is running errands for everyone, taking care of her animals, or simply staying busy with her beautiful granddaughters, she will be at the store! Stop by and say Hi! She deserves a huge pat on the back!

***Employee of the decade ***

Please say hi to Sandi Watson! She is our newest employee and an absolute joy to work with! If you need help, this is your girl! Sandi is a sweet and extremely reliable woman. We appreciate her sincerely, and love having her at The Family Closet! Stop by and say hello! 

*Future employee of the decade*

Now, Let's talk FAQ's......

Here are some basic answers to questions we are often asked about how our store works, requirements for consignment, and other general info:

Have we covered everything!? Please ask any questions that you may have. This may sound overwhelming, but it truly is not. Just bring your items in, folded and clean, seasonal, and you will have zero issues! Our shop has a wonderful reputation that we are proud of and have worked hard for, for over 11 years. Our customers and consignors are repeat and very loyal. We would love for you to be a part of that! We value the relationships we create with our customers and consignors! Thank you!







*use the link below to access the FACEBOOK page*






*use the link below to access the ebay store*



Just about everything! Clothing for men, women, children, and infants. We have shoes, purses, household items, bags, jewelry, pictures, bedding, and so much more! And YES, we have a fitting room to try on your goodies! *We do not carry large furniture* WE DO NOT TAKE HANDMADE ITEMS OR ANTIQUES! 


This is our old store picture, but it is still exactly what you will see!

Womens and childrens clothing!

Soooo many shoes!

Lots of womens blouses! All sized and color coordinated for ease!

Womens shorts, capris, and pants!

Love this sign!

Household goodies!

Womens Blouses 

We got your name brand clothes!

Womens blouses 

Shoes, shoes, and more shoes

Mens clothes!

Mens galore!


Womens winter clothing

Bathing suits and shapewear

Womens blouses and pants

Womens blouses 

Womens bottoms


Purses, bags, and backpacks 


Lots of pretty jewelry

Fitting room!

Memories from the beginning 

Fitting room


Store Hours: 

The Family Closet is open every Monday - Friday from 11am to 5pm and Saturday 12pm-4pm             

We are closed on Sundays 

We close for all major holidays 

We close when schools are out for inclement weather 

Occasionally our store will have to close for personal reasons. We are a small business and are almost always open. If we must close in the event of an emergency, we will post it on the Facebook page as an update. 

The Family Closet accepts cash and credit cards!


Welcome! Here is how it works: When you bring your items in, we will select what we believe our customers will have interest in. Sometimes there will be items we cannot accept. Please understand that our customers preferences must be our selection guidelines. We base prices on condition, brand, style, and demand and will get the best possible price for you. All prices and reductions are done at the sole discretion of The Family Closet. We reserve the right to run sales and promotions on consigned items.


1.  The Consignor and The Family Closet enter into this agreement where the Consignor distributes, and The Family Closet accepts the consigned items. The Family Closet shall exercise reasonable care for all consigned items which remain the sole property of the Consignor until the contract terminates.


2.      Consignor shall receive 50% of the total sale amount of items, to be paid once a month for 3 months


3.  All monies owed to the Consignor will be distributed in the form of a check. The Consignor also has the option to use available funds as in store credit anytime throughout the contract period if it is available through sales. The Consignor must consent to add others for funds/consignment pickup on each account.  


4.  After the 90 day consignment period, the Consignor is responsible for pulling and bagging unsold items at no cost to The Family Closet. The Consignor has 15 days after the end of their 90 day contract period to pick up remaining, unsold items from The Family Closet; after which all consigned items left will become the sole property of The Family Closet. Furthermore, all funds must be picked up within 30 days of the contract end for each account. If the consignor fails to pick up a check within 30 days of account closure, an additional 30 days of in store credit will be allowed. Using available credit or failure to pick up funds within 60 days of each account end will result in account forfeiture by the Consignor.


5.  If a Consignor brings in items after their original contract has been signed, a new account number will be given and the Consignor will receive an additional 90 day period to sell those items.


6.  If a Consignor should choose to retrieve any consigned item before the 90 day contract period is up, a fee of up to $10.00 will be charged to offset the cost of time and materials used to stock and advertise the Consignor’s item(s). You must leave all items for 90 days to avoid this fee per item retrieved.


7.  The Family Closet recommends that the Consignor assign prices for specialty items – this can be done by placing a small piece of tape or a sticker with the price that YOU want for your item(s). The Family Closet will consider this before pricing accordingly. If you choose, The Family Closet will gladly price your items based popularity and demand. We reserve the right to run sales and promotions and to raise and lower prices based on current economic and/or competitive selling conditions.


8.  Items for consignment must be presented in clean bags, bins, baskets, or boxes. All items consigned must be in season and in good condition. They must be clean, washed, folded and without holes and stains. Additionally, if you present items that have animal hair, unpleasant odors including cigarette smoke, are unclean, over worn, are out of style or out of season, we will dispose of these items immediately or heavily reduce the price – furthermore, you are not likely to receive credit for these items. If The Family Closet decides to keep the items but must wash them, you will receive no credit for the item(s). Furthermore, we will not contact you before disposing of these items. Do not bring in clothing that have yard/garage sale/storage odors. DO NOT bring in items that are wet, mildewed, or have ANY visible neglect. Furthermore, we cannot accept items in which the style is greater than 10, and occasionally even 5, years old - these items will be donated.

9.  The Consignor shall not bring in any items that do not belong to him/her without the appropriate permissions. If there is a question as to ownership of a consigned item, credit/check will not be given until ownership of the consigned item is clear. No contracts for minors under age 18, are allowed.


10.  Consignors must keep a log of items consigned if they wish to have one. Furthermore, invoices and tax records are the responsibility of the consignor, not The Family Closet. We keep a broad, general invoice sheet as a record of our sales. At the end of your contract period, you may obtain a copy.


11.  The risk of unintentional loss or damage of ANY consigned item shall be the burden of the Consignor. The Family Closet is not liable to the Consignor with respect to damages, theft, and/or violations that may occur to consigned items. Please insure your items at your own cost. No compensation or replacement shall be the responsibility of The Family Closet. 


12.  We cautiously accept items that may easily cause injury such as weapons, guns, knives, hunting items, etc.. Furthermore, items that are difficult to regulate are accepted only under certain conditions. These may include belts, socks, small toys, ties, etc. – please note that these items may be donated* Also, any item with a questionable sanitation such as used undergarments are NOT accepted. However, used bras and bathing apparel in excellent condition is accepted. The Family Closet reserves the right to accept or decline and donate any item at any time.


13.  Items accepted for consignment will typically be out for sale within 15 business days. However, some bulk items and/or large consignment amounts may take up to 30 days to be completed. Contracts will begin when the last of the Consignors items have been placed out for sale. Should the consignor bring in a large amount of items, please understand that The Family Closet may require additional time.


14.  The Family Closet has a minimum consigning price of $5.00. This minimum maintains efficiency in our efforts to tag, distribute, and log consignment. Please note that if your items do not follow these guidelines, they are likely be donated.


15. Consignors will be charged a $10.00 fee for any item sold by The Family Closet that was not brought in, in working condition. Do not consign broken items or items without their complete components.


16.  We do not typically sort items at our counter when the Consignor brings them in. Make sure items follow our requirements before dropping off. The Family Closet will gladly return any item to the consignor that we cannot use unless donation is requested.


17.  ID is required when picking up funds, using credit, or retrieving items from consignment contracts.

18. We use the online platform EBAY as part of our selling force. We may select certain consigned items to sell on this platform. If we do so, the consignor is compensated in the same manner as if the item were sold in our physical store - typically at the advantage of a much greater price. The ebay platform can be found by simply googling - "The Family Closet 3 Ebay". Consignors get the added benefit of selling through various channels with The Family Closet! Additionally, we have another physical storefront in North Carolina called The Family Closet 2. Some items may be sold there as well - we base this on seasonal changes. 

The Family Closet sincerely appreciates you trusting us with your consignment experience! 

Thank you for checking out our website! 

We cannot wait to see you at THE FAMILY CLOSET!!!