THE FAMILY CLOSET "2018" Consignment Policy
Ave ~ Hamlin, WV 25523 ~ 304.945.7797 ~ Owner ~ Amy Poteat
Here is how it works: When you bring your items in, we will select what we
believe our customers will have interest in. Sometimes there will be items we
cannot accept. Please understand that our customers preferences must be our
selection guidelines. We base prices on condition, brand, style, and demand and
will get the best possible price for you. All prices and reductions are done at
the sole discretion of The Family Closet. We reserve the right to run sales and
promotions on consigned items.
Consignor and The Family Closet enter into this agreement where the Consignor distributes,
and The Family Closet accepts the consigned items. The Family Closet shall
exercise reasonable care for all consigned items which remain the sole property
of the Consignor until the contract terminates.
Consignors shall receive 50% of the total sale amount of items to be paid once a
month for 3 months
monies owed to the Consignor will be distributed in the form of a check.
The Consignor also has the option to use available funds as in store credit
anytime throughout the contract period if it is available through sales. The
Consignor must consent to add others for funds/consignment pickup on each
the 90 day consignment period, the Consignor is responsible for pulling and
bagging unsold items at no cost to The Family Closet. The Consignor has 15 days
after the end of their 90 day contract period to pick up remaining, unsold
items from The Family Closet; after which all consigned items left will become
the sole property of The Family Closet. Furthermore, all funds must be picked
up within 30 days of the contract end for each account. If the consignor fails
to pick up a check within 30 days of account closure, an additional 30 days of
in store credit will be allowed. Using available credit or failure to pick up
funds within 60 days of each account end will result in forfeiture by the
a Consignor brings in items after their original contract has been signed, a
new account number will be given and the Consignor will receive an additional 90
day period to sell those items.
a Consignor should choose to retrieve any consigned item before the 90 day
contract period is up, a fee of up to $10.00 will be charged to offset the cost
of time and materials used to stock and advertise the Consignor’s item(s). You
must leave all items for 90 days to avoid this fee.
Family Closet recommends that the Consignor assign prices for specialty items –
this can be done by placing a small piece of tape or a sticker with the price
that YOU want for your item(s). The Family Closet will consider this before
pricing accordingly. If you choose, The Family Closet will gladly price your
items based popularity and demand. We reserve the right to run sales and
promotions and to raise and lower prices based on current economic and/or
competitive selling conditions.
8. Items for consignment must
be presented in clean bags, bins, baskets, or boxes. All items consigned must
be in season and in good condition. They must be clean, washed, folded and
without holes and stains. Additionally, if you present items that have animal
hair, unpleasant odors including cigarette smoke, are unclean, over worn, are
out of style or out of season, we will dispose of these items immediately or
heavily reduce the price – furthermore, you are not likely to receive credit
for these items. If The Family Closet decides to keep the items but must wash
them, you will receive no credit for the item(s). Furthermore, we will not
contact you before disposing of these items. Do not bring in clothing that has
yard/garage sale/storage odors. DO NOT bring in items that are wet, mildewed,
or have ANY visible neglect. Furthermore, we cannot accept items in which the
style is greater than 10, and occasionally even 5, years old - these items will
9. The Consignor shall not
bring in any items that do not belong to him/her without the appropriate
permissions. If there is a question as to ownership of a consigned item, credit
will not be given until ownership of the consigned item is clear. No contracts
for minors are allowed.
10. Consignors must keep a log
of items consigned if they wish to have one. Furthermore, invoices and tax
records are the responsibility of the consignor, not The Family Closet. We keep
a broad, general invoice sheet as a record of our sales. At the end of your
contract period, you may obtain a copy.
11. The risk of unintentional loss
or damage of ANY consigned item shall be the burden of the Consignor. The
Family Closet is not liable to the Consignor with respect to damages, theft,
and/or violations that may occur to consigned items. Please insure your items
at your own cost. No compensation or replacement shall be the responsibility of
The Family Closet.
12. We cautiously accept items
that may easily cause injury such as weapons, guns, knives, hunting items, etc..
Furthermore, items that are difficult to regulate are accepted only under
certain conditions. These may include belts, socks, small toys, ties, etc. –
please note that these items may be donated* Also, any item with a questionable
sanitation such as used undergarments are NOT accepted. However, used bras and
bathing apparel in excellent condition is accepted.
13. The Family Closet reserves
the right to accept or decline any item at any time.
14. Items accepted for
consignment will typically be put out within 2 business days. However, some
bulk items and/or large consignment amounts may take up to 2 weeks to be
completed. Contracts will begin when the last of the Consignors items have been
placed out for sale. Should the consignor bring in a large amount of items,
please understand that The Family Closet may require additional time to
15. The Family Closet has a
minimum consigning price of $3.00 for clothing and household items must be
worth at least $5.00 for it to be worth the time and effort to tag, distribute,
and log these items. Please note that if your items do not follow these
guidelines, they will be donated, and no credit given.
16. We do not typically sort
items at our counter when the Consignor brings them in. Make sure items follow
our requirements before dropping off. However, if you have a few questionable
items, we will quickly do our best to give you an idea as to whether we can
accept them. The Family Closet will gladly return any item to the consignor
that we cannot use unless donation is requested.
17. You must bring ID with you
when picking up funds, using credit, or retrieving items pertaining to your
contract; unless we are personally familiar with you and your contract/contact
LOOK FORWARD TO CONSIGNING WITH YOU!